1. Definitions and interpretation
1.1 In these Conditions the following definitions apply:
Affiliate - means any entity that directly or indirectly Controls, is Controlled by or is under common Control with, another entity;
App (SocialTip) - means the mobile phone application, which is provided by the Supplier for the Service.
Applicable Law - means all applicable laws, legislation, statutory instruments, regulations and governmental guidance having binding force whether local or national or international in any relevant jurisdiction;
Brand Portal - means the website where the Customer places the Order for supply of Services by the Supplier and obtains data in relation to the Services.
Bribery Laws - means the Bribery Act 2010 and all Applicable Laws in connection with bribery or anti-corruption;
Business Day - means a day other than a Saturday, Sunday or bank or public holiday;
Cashback - means the amount of money in (currency) to be paid to a user of the Supplier’s App which facilitates the Services.
Conditions - means the Supplier’s terms and conditions of supply set out in this document;
Confidential Information - means any commercial, financial or technical information, information relating to the Services, plans, Social Tip App user names, Social Tip App user post metrics, know-how or trade secrets which is obviously confidential in nature or has been identified as confidential, or which is developed by a party in performing its obligations under, or otherwise pursuant to the Contract;
Contract - means the agreement between the Supplier and the Customer for the supply and purchase of Services incorporating these Conditions and the Order and including all their respective schedules, attachments, annexures and statements of work;
Control - has the meaning given to it in section 1124 of the Corporation Tax Act 2010 OR means the beneficial ownership of more than 50% of the issued share capital of a company or the legal power to direct or cause the direction of the management of the company and Controls, Controlled and under common Control shall be construed accordingly;
Controller - shall have the meaning given to it in applicable Data Protection Laws from time to time;
Customer - means the named party in the Contract which has agreed to purchase the Services from the Supplier and whose details are set out in the Order;
Data Protection Laws - means, as binding on either party or the Services:
(a) the GDPR;
(b) the Data Protection Act 2018;
(c) any laws which implement or supplement any such laws; and
any laws that replace, extend, re-enact, consolidate or amend any of the foregoing;
Data Protection Supervisory Authority - means any regulator, authority or body responsible for administering Data Protection Laws;
Data Subject - shall have the meaning given to it in applicable Data Protection Laws from time to time;
Documentation - means any descriptions, instructions, manuals, literature, technical details or other related materials supplied in connection with the Services;
Force Majeure - means an event or sequence of events beyond a party’s reasonable control (after exercise of reasonable care to put in place robust back-up and disaster recovery arrangements) preventing or delaying it from performing its obligations under the Contract including an act of God, fire, flood, lightning, earthquake or other natural disaster, war, riot or civil unrest, interruption or failure of supplies of power, fuel, water, transport, equipment or telecommunications service, or material required for performance of the Contract, strike, lockout or boycott or other industrial action including those involving the Supplier’s or its suppliers’ workforce, but excluding the Customer’s inability to pay or circumstances resulting in the Customer’s inability to pay;
GDPR - means the General Data Protection Regulation, Regulation (EU) 2016/679, as it forms part of domestic law in the United Kingdom by virtue of section 3 of the European Union (Withdrawal) Act 2018 (including as further amended or modified by the laws of the United Kingdom or of a part of the United Kingdom from time to time);
Intellectual Property Rights - means copyright, patents, know-how, trade secrets, trade marks, trade names, design rights, rights in get-up, rights in goodwill, rights in software, rights in Confidential Information, rights to invention, rights to sue for passing off, domain names and all other intellectual property rights and similar rights and, in each case:
(a) whether registered or not;
(b) including any applications to protect or register such rights;
(c) including all renewals and extensions of such rights or applications;
whether vested, contingent or future;
(d) to which the relevant party is or may be entitled, and
(e) in whichever part of the world existing;
International Organisation - shall have the meaning given to it in applicable Data Protection Laws from time to time;
IPR Claim - has the meaning given in clause 12.1;
Modern Slavery Policy - means the Supplier’s anti-slavery and human trafficking policy in force and notified to the Customer from time to time;
MSA Offence - has the meaning given in clause 9.2.1;
Order - means the order for the Services from the Supplier placed by the Customer in substantially the same form as set out in the order placed on the brand platform;
Personal Data - shall have the meaning given to it in applicable Data Protection Laws from time to time;
Personal Data Breach - shall have the meaning given to it in applicable Data Protection Laws from time to time;
Price - has the meaning set out in clause 3.1;
processing - has the meaning given to it in applicable Data Protection Laws from time to time (and related expressions, including process, processing, processed, and processes shall be construed accordingly);
Processor - shall have the meaning given to it in applicable Data Protection Laws from time to time;
Protected Data - means Personal Data received from or on behalf of the Customer in connection with the performance of the Supplier’s obligations under the Contract;
Services - means the Services set out in the Order and to be performed by the Supplier for the Customer in accordance with the Contract;
Specification
means the description or Documentation provided for the Services set out or referred to in the Contract;
Sub-Processor
means any agent, sub-contractor or other third party (excluding its employees) engaged by the Supplier for carrying out any processing activities on behalf of the Customer in respect of the Protected Data;
Supplier
means Social Tip Ltd a company incorporated and registered in UK with company number SC770810, whose registered address is at Brewdog Balmacassie Drive, Balmacassie Commercial Park, Ellon, Scotland, AB41 8BX;
Supplier Personnel
means all employees, officers, staff, other workers, agents and consultants of the Supplier, its Affiliates and any of their sub-contractors who are engaged in the performance of the Services from time to time; and
VAT
means value added tax under the Value Added Taxes Act 1994 or any other similar sale or fiscal tax applying to the sale of the Services.
a reference to the Contract includes these Conditions, the Order, and their respective schedules, appendices and annexes (if any);
a reference to a ‘party’ includes that party’s personal representatives, successors and permitted assigns;
a reference to a ‘person’ includes a natural person, corporate or unincorporated body (in each case whether or not having separate legal personality) and that person’s personal representatives, successors and permitted assigns;
a reference to a ‘company’ includes any company, corporation or other body corporate, wherever and however incorporated or established;
any words that follow ‘include’, ‘includes’, ‘including’, ‘in particular’ or any similar words and expressions shall be construed as illustrative only and shall not limit the sense of any word, phrase, term, definition or description preceding those words;
without prejudice to the provisions of clause 14, a reference to legislation is a reference to that legislation as in force at the date amended, extended, re-enacted or consolidated from time to time except to the extent that any such amendment, extension or re-enactment would increase or alter the liability of a party under the Contract;
a reference to any English action, remedy, method of judicial proceeding, court, official, legal document, legal status, legal doctrine, legal concept or thing shall, in respect of any jurisdiction other than England, be deemed to include a reference to that which most nearly approximates to the English equivalent in that jurisdiction.
No variation of these Conditions or to an Order or to the Contract shall be binding unless expressly agreed in writing and executed by a duly authorised signatory on behalf of each of the Supplier and the Customer respectively.
Each Order by the Customer to the Supplier shall be an offer to purchase Services subject to the Contract including these Conditions.
If the Supplier is unable to accept an Order, it shall notify the Customer in writing as soon as reasonably practicable.
The offer constituted by an Order shall remain in effect and be capable of being accepted by the Supplier for 3 Business Days from the date on which the Customer submitted the Order, after which time it shall automatically lapse and be withdrawn.
Rejection by the Supplier of an Order, including any communication that may accompany such rejection, shall not constitute a counter-offer capable of acceptance by the Customer.
The Supplier may increase the Prices at any time by giving the Customer not less than 15 Business Days’ notice in writing provided that the increase does not exceed thirty (30) percentage of the Prices in effect immediately prior to the increase.
Not with standing clause 3.4, the Supplier may increase the Prices with immediate effect by written notice to the Customer where there is an increase in the direct cost to the Supplier of supplying the relevant Services which exceeds thirty (30) and which is due to any factor beyond the control of the Supplier.
in full without deduction or set-off, in cleared funds immediately on the date of each Order; and
The Supplier may set and vary credit limits from time to time and withhold all further supplies if the Customer exceeds such credit limit.
The Services shall be performed by the Supplier online on the date(s) specified in the Order on the Brand Platform.
The Services shall be deemed performed on completion of the performance of the Services as specified in the Order.
Each performance of the Services shall be accompanied by a performance note stating:
The Supplier shall not be liable for any delay in or failure of performance caused by:
The Supplier warrants that at the time of performance, the Services shall:
The Customer warrants that it has provided the Supplier with all relevant, full and accurate information as to the Customer’s business and needs.
As the Customer’s sole and exclusive remedy, the Supplier shall, at its option, remedy, re-perform or refund the Services that do not comply with clause 7.1, provided that:
the Customer serves a written notice on the Supplier not later than five Business Days from performance in the case of defects, or within a reasonable period of time from performance in the case of latent defects; and
such notice specifies that some or all of the Services do not comply with clause 7.1 and identifies in sufficient detail the nature and extent of the defects; and
shall have no liability for their failure to comply with the warranty in clause 7.1,
and all warranties and conditions (including the conditions implied by ss 12–16 of the Supply of Goods and Services Act 1982), whether express or implied by statute, common law or otherwise are excluded to the extent permitted by law.
For the purposes of this clause 8 the expressions ‘adequate procedures’ and ‘associated with’ shall be construed in accordance with the Bribery Act 2010 and legislation or guidance published under it.
Each party shall comply with applicable Bribery Laws including ensuring that it has in place adequate procedures to prevent bribery and use all reasonable endeavours to ensure that:
all of that party’s personnel;
all of that party’s sub-contractors;
involved in performing the Contract so comply.
The Customer shall immediately notify the Supplier as soon as it becomes aware of a breach or possible breach by the Customer of any of the requirements in this clause 8.
Any breach of this clause 8 by the Customer shall be deemed a material breach of the Contract that is not remediable and shall entitle the Supplier to immediately terminate the Contract by notice under clause 16.1.1.
The Supplier shall comply with the Modern Slavery Act 2015 and the Modern Slavery Policy.
neither the Customer nor any of its officers, employees, agents or subcontractors has:
it shall comply with the Modern Slavery Act 2015 and the Modern Slavery Policy;
it has implemented due diligence procedures to ensure compliance with the Modern Slavery Act 2015 and the Modern Slavery Policy in its business and supply chain, and those of its officers, employees, agents or subcontractors, which will be made available to the Supplier on request at any time throughout the Contract;
its responses to the Supplier’s modern slavery and human trafficking due diligence questionnaire are complete and accurate; and
The Customer shall notify the Supplier immediately in writing if it becomes aware or has reason to believe that it, or any of its officers, employees, agents or subcontractors have breached or potentially breached any of the Customer’s obligations under clause 9.2. Such notice to set out full details of the circumstances concerning the breach or potential breach of the Customer’s obligations.
Any breach of clause 9.2 by the Customer shall be deemed a material breach of the Contract and shall entitle the Supplier to terminate the Contract with immediate effect.
The Customer shall indemnify, and keep indemnified, the Supplier from and against any losses, damages, liability, costs (including legal fees) and expenses incurred by the Supplier as a result of or in connection with the Customer’s breach of any of the Customer’s obligations under the Contract.
The Customer shall have in place contracts of insurance with reputable insurers incorporated in the United Kingdom or another country by agreement in writing with the Supplier to cover its obligations under these Conditions. On request, the Customer shall supply, so far as is reasonable, evidence of the maintenance of the insurance and all of its terms from time to time applicable. The Customer shall on request assign to the Supplier the benefit of such insurance.
The extent of the parties’ liability under or in connection with the Contract (regardless of whether such liability arises in tort, contract or in any other way and whether or not caused by negligence or misrepresentation) shall be as set out in this clause 11.
Subject to clauses 11.5 and 11.6, the Supplier shall not be liable for consequential, indirect or special losses.
loss of savings, discount or rebate (whether actual or anticipated);
does not notify the Supplier in writing setting out full details of any IPR Claim of which it has notice as soon as is reasonably possible;
does not take all reasonable steps to minimise the losses that may be incurred by it or by any third party as a result of the IPR Claim;
does not, at the Supplier’s request, provide the Supplier with all reasonable assistance in relation to the IPR Claim (at the Customer’s expense) including the provision of prompt access to any relevant premises, officers, employees, contractors or agents of the Customer;
If any IPR Claim is made or is reasonably likely to be made, the Supplier may at its option:
modify or replace the infringing part of the Services so as to avoid the infringement or alleged infringement, provided the Services remain in material conformance to their Specification.
The Supplier’s obligations under clause 12.1 shall not apply to Services modified or used by the Customer other than in accordance with the Contract or the Supplier’s instructions. The Customer shall indemnify the Supplier against all losses, damages, liability, costs and expenses (including reasonable legal fees) incurred by the Supplier in connection with any claim arising from such modification or use.
The Customer shall keep confidential all Confidential Information of the Supplier and of its Affiliates] and shall only use the same as required to perform the Contract. The provisions of this clause shall not apply to:
any information which comes into the public domain subsequently other than as a consequence of any breach of the Contract or any related agreement;
except that the provisions of clauses 13.1.1 to 13.1.3 shall not apply to information to which clause 13.4 relates.
The Customer shall not make any public announcement or disclose any information regarding the Contract, except to the extent required by law or regulatory authority.
To the extent any Confidential Information is Protected Data (as defined in clause 14) such Confidential Information may be disclosed or used only to the extent such disclosure or use is in compliance with and does not conflict with any of the provisions of clause 14.1.
The parties agree that the Customer is a Controller and that the Supplier is a Processor for the purposes of processing Protected Data pursuant to the Contract. The Customer shall at all times comply with all Data Protection Laws in connection with the processing of Protected Data. The Customer shall ensure all instructions given by it to the Supplier in respect of Protected Data (including the terms of the Contract) shall at all times be in accordance with all Data Protection Laws. Nothing in the Contract relieves the Customer of any responsibilities or liabilities under any Data Protection Laws.
the Supplier shall only process (and shall ensure Supplier Personnel only process) the Protected Data in accordance with the schedule and the Contract (including when making any transfer to which clause 14.10 relates), except to the extent:
without prejudice to clause 14.1, if the Supplier believes that any instruction received by it from the Customer is likely to infringe the Data Protection Laws it shall promptly inform the Customer and be entitled to cease to provide the relevant Services until the parties have agreed appropriate amended instructions which are not infringing. The charges payable to the Supplier shall not be discounted or set-off as a result of any delay or non-performance of any obligation in accordance with this clause 14.4.2.
The Supplier shall implement and maintain the technical and organisational measures set out in Part C of the schedule to protect the Protected Data against accidental, unauthorised or unlawful destruction, loss, alteration, disclosure or access.
not permit any processing of Protected Data by any Sub-Processor without the prior specific written authorisation of the Customer;
The Customer shall reply to any communication from the Supplier requesting any further prior specific authorisation of a Sub-Processor pursuant to clause 14.6.1 promptly and in any event within 10 Business Days of request from time to time. The Customer shall not unreasonably withhold, delay or condition any such authorisation.
assist the Customer in ensuring compliance with the Customer’s obligations pursuant to Articles 32 to 36 of the GDPR taking into account the nature of the processing and the information available to the Supplier; and
The Supplier shall not process and/or transfer, or otherwise directly or indirectly disclose, any Protected Data in or to any country or territory outside the United Kingdom or to any International Organisation without the prior written authorisation of the Customer.
Neither party shall have any liability under or be deemed to be in breach of the Contract for any delays or failures in performance of the Contract which result from Force Majeure. The party subject to the Force Majeure event shall promptly notify the other party in writing when such the event causes a delay or failure in performance and when it ceases to do so. If the Force Majeure event continues for a continuous period of more than 20 days, either party may terminate the Contract by written notice to the other party.
The Supplier may terminate the Contract or any other contract which it has with the Customer at any time by giving notice in writing to the Customer if:
the Customer commits a material breach of Contract and such breach is not remediable;
the Customer has failed to pay any amount due under the Contract on the due date and such amount remains unpaid within 30 days after the Supplier has given notification that the payment is overdue; or
any consent, licence or authorisation held by the Customer is revoked or modified such that the Customer is no longer able to comply with its obligations under the Contract or receive any benefit to which it is entitled.
The Supplier may terminate the Contract at any time by giving notice in writing to the Customer if the Customer:
stops carrying on all or a significant part of its business, or indicates in any way that it intends to do so;
is unable to pay its debts either within the meaning of section 123 of the Insolvency Act 1986 or if the Supplier reasonably believes that to be the case;
has a receiver, manager, administrator or administrative receiver appointed over all or any part of its undertaking, assets or income;
is subject to any procedure for the taking control of its goods that is not withdrawn or discharged within seven days of that procedure being commenced;
is subject to any recovery or attempted recovery of items supplied to it by a supplier retaining title to those items;
The Supplier may terminate the Contract any time by giving not less than four weeks’ notice in writing to the Customer if the Customer undergoes a change of Control or if it is realistically anticipated that it shall undergo a change of Control within two months.
The right of the Supplier to terminate the Contract pursuant to clause 16.2 shall not apply to the extent that the relevant procedure is entered into for the purpose of amalgamation, reconstruction or merger (where applicable) where the amalgamated, reconstructed or merged party agrees to adhere to the Contract.
If the Customer becomes aware that any event has occurred, or circumstances exist, which may entitle the Supplier to terminate the Contract under this clause 16, it shall immediately notify the Supplier in writing.
Termination or expiry of the Contract shall not affect any accrued rights and liabilities of the Supplier at any time up to the date of termination.
Notices may be given, and are deemed received:
Any change to the contact details of a party as set out in the Contract shall be notified to the other party in accordance with clause 17.1 and shall be effective:
if no date is so specified, [insert figure] Business Days after the notice is deemed to be received.
All references to time are to the local time at the place of deemed receipt.
The rights and remedies provided in the Contract for the Supplier only are cumulative and not exclusive of any rights and remedies provided by law.
Unless stated otherwise, time is of the essence of any date or period specified in the Contract in relation to the Customer’s obligations only.
The Customer shall at the request of the Supplier, and at the Customer’s own cost, do all acts and execute all documents which are necessary to give full effect to the Contract.
The parties agree that the Contract and any documents entered into pursuant to it constitutes the entire agreement between them and supersedes all previous agreements, understandings and arrangements between them, whether in writing or oral in respect of its subject matter.
Each party acknowledges that it has not entered into the Contract or any documents entered into pursuant to it in reliance on, and shall have no remedies in respect of, any representation or warranty that is not expressly set out in the Contract or any documents entered into pursuant to it. No party shall have any claim for innocent or negligent misrepresentation on the basis of any statement in the Contract.
No variation of the Contract shall be valid or effective unless it is in writing, refers to the Contract and these Conditions and is duly signed or executed by, or on behalf of, each party.
The Customer may not assign, subcontract or encumber any right or obligation under the Contract, in whole or in part, without the Supplier’s prior written consent, such consent not to be unreasonably withheld or delayed OR which it may withhold or delay at its absolute discretion.
Notwithstanding clause 23.1, the Customer may perform any of its obligations and exercise any of its rights granted under the Contract through any Affiliate provided that it gives the Supplier prior written notice of such subcontracting or assignment including the identity of the relevant Affiliate. The Customer acknowledges and agrees that any act or omission of its Affiliate in relation to the Customer’s rights or obligations under the Contract shall be deemed to be an act or omission of the Customer itself.
The parties are independent persons and are not partners, principal and agent or employer and employee and the Contract does not establish any joint venture, trust, fiduciary or other relationship between them, other than the contractual relationship expressly provided for in it. None of the parties shall have, nor shall represent that they have, any authority to make any commitments on the other party’s behalf.
The Customer recognises that any breach or threatened breach of the Contract may cause the Supplier irreparable harm for which damages may not be an adequate remedy. Accordingly, in addition to any other remedies and damages available to the Supplier, the Customer acknowledges and agrees that the Supplier is entitled to the remedies of specific performance, injunction and other equitable relief without proof of special damages.
If any provision of the Contract (or part of any provision) is or becomes illegal, invalid or unenforceable, the legality, validity and enforceability of any other provision of the Contract shall not be affected.
If any provision of the Contract (or part of any provision) is or becomes illegal, invalid or unenforceable but would be legal, valid and enforceable if some part of it was deleted or modified, the provision or part-provision in question shall apply with the minimum such deletions or modifications as may be necessary to make the provision legal, valid and enforceable. In the event of such deletion or modification, the parties shall negotiate in good faith in order to agree the terms of a mutually acceptable alternative provision.
No failure, delay or omission by the Supplier in exercising any right, power or remedy provided by law or under the Contract shall operate as a waiver of that right, power or remedy, nor shall it preclude or restrict any future exercise of that or any other right, power or remedy.
No single or partial exercise of any right, power or remedy provided by law or under the Contract by the Supplier shall prevent any future exercise of it or the exercise of any other right, power or remedy by the Supplier.
A waiver of any term, provision, condition or breach of the Contract by the Supplier shall only be effective if given in writing and signed by the Supplier, and then only in the instance and for the purpose for which it is given.
The Customer shall comply with Applicable Law and shall maintain such licences, authorisations and all other approvals, permits and authorities as are required from time to time to perform its obligations under or in connection with the Contract.
If there is a conflict between the terms contained in the Conditions and the terms of the Order, schedules, appendices or annexes to the Contract, the terms of the Conditions and of Part B and Part C of the schedule shall prevail to the extent of the conflict.
The Customer shall pay its own costs and expenses incurred in connection with the negotiation, preparation, signature and performance of the Contract (and any documents referred to in it).
Any Affiliate of the Supplier shall be entitled under the Contracts (Rights of Third Parties) Act 1999 to enforce any of the provisions of the Contract. The consent of any such Affiliate is not required in order to rescind or vary the Contract or any provision of it.
Any dispute arising between the parties out of or in connection with the Contract shall be dealt with in accordance with the provisions of this clause 33.
The dispute resolution process may be initiated at any time by either party serving a notice in writing on the other party that a dispute has arisen. The notice shall include reasonable information as to the nature of the dispute.
Within ten Business Days of service of the notice, the contract managers of each of the parties shall meet to discuss the dispute and attempt to resolve it.
If the dispute has not been resolved within ten Business Days of the first meeting of the contract managers, then the matter shall be referred to the chief executives (or persons of equivalent seniority) of each of the parties. The chief executives (or equivalent) shall meet within five Business Days to discuss the dispute and attempt to resolve it.
Until the parties have completed the steps referred to in clause 33.3, and have failed to resolve the dispute, neither party shall commence formal legal proceedings except that either party may at any time seek urgent interim relief from the courts.
The Contract and any dispute or claim arising out of, or in connection with, it, its subject matter or formation (including non-contractual disputes or claims) shall be governed by, and construed in accordance with, the laws of England and Wales.
Jurisdiction
The parties irrevocably agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of, or in connection with, the Contract, its subject matter or formation (including non-contractual disputes or claims).
Customer:
Name: as provided within the brand portal on registration
Address: as provided within the brand portal on registration
Contact: as provided within the brand portal on registration
Supplier
Name: Social Tip Ltd (company number SC770810)
Address: Brewdog Balmacassie Drive, Balmacassie Commercial Park, Ellon, Scotland, AB41 8BX
Contact: hello@socialtip.io
Location: Online
Services
Providing access to App users through brand portal for promotion of the brands products or services.
Processing of the Protected Data by the Supplier under the Contract shall be for the subject-matter, duration, nature and purposes and involve the types of Personal Data and categories of Data Subjects set out in this Part B of the schedule.
Subject-matter of processing:
App user's metrics from posts made involving brand products on social media channels
Duration of the processing:
Ongoing until the brands credit allocated to a campaign is exhausted or user revokes permission
Nature and purpose of the processing:
Obtaining data from posts made by social media users.
Type of Personal Data:
Name, social media accounts, bank details
Categories of Data Subjects:
One category of social media users
The Supplier shall implement and maintain the following technical and organisational security measures to protect the Protected Data:
Payment Partner:
Please see the conditions & terms of use for deposits and top-ups as per our payment partner.