1. About our terms
1.1 These terms and conditions of use ("Terms") explain how you may use this application and any of its content ("App"). These Terms apply between Social Tip ("we," "us," or "our") and you, the person accessing or using the App ("you" or "your").
1.2 By using the App or otherwise indicating your consent, you agree to be bound by these Terms. If you do not agree with any of these Terms, you should stop using the App immediately.
1.3 The App is provided by us to you free of charge for the purpose of earning rewards from Brand Partners. The App allows you to post user-generated content (UGC) about goods you have purchased from Brand Partners on social media in exchange for rewards upon meeting certain engagement metrics.
1.3.1 However, you may earn rewards for posting user-generated content (UGC) about goods from Brands without evidence of direct purchase or meeting certain engagement metrics.
2. About us
2.1 We are Social Tip Limited t/a Social Tip, a company registered in England and Wales under company registration number SC770810. Our registered office is at C/O Turcan Connell Princes Exchange, 1 Earl Grey Street, Edinburgh, Midlothian, Scotland, EH3 9EE. Our VAT registration number is GB464060605.
2.2 If you have any questions about the App, please contact us by sending an email to hello@socialtip.io, filling out and submitting the online form available here https://socialtip.io.
Using the App
2.3 The App is for your commercial use. You must be 16 years or older to register for an account.
2.4 To be eligible for a reward from a Brand Partner, your social media post must be relevant to the brand you have tagged. This means the content must either verbally mention the brand or physically feature the brand or its products in a meaningful way.
2.4.1 You may be required to submit a valid receipt as proof of purchase, for some Brand Partners. This requirement, if applicable, will be clearly stated on the brand’s page within the Social Tip app.
2.5 To qualify for a Social Tip-branded reward, your post must reference the Social Tip platform directly — either by mentioning the app, describing your experience, or sharing related content such as earnings, features, or platform updates.
2.6 By having a linked social media account to Social Tip, and by sharing content with us on social media (via tag or direct message), you grant us a royalty-free, worldwide, perpetual, irrevocable, and sublicensable license to use, reproduce, modify, adapt, publish, translate, distribute, publicly display, and otherwise exploit that content and associated metrics (including content from private social media accounts). This includes the right to process, store, and share such content with Social Tip and our Brand Partners.
2.7 By opting into the Social Tip Repository and sharing content with us on social media (via tag or direct message), you grant Social Tip and our Brand Partners a license to share and use your content (including redistribution publicly and commercial use). Social Tip will compensate you with a fee for this usage.
2.8 Users are solely responsible for any taxes or fees arising from cash rewards or earnings on the platform ("Side Hustle Tax"). It is your responsibility to determine whether your earnings are taxable and to report any income to tax authorities as required by law.
2.9 In using or registering for the App, you must provide accurate and current information about yourself, including, where requested, your correct name, address, and any other requested details. If you are asked for, and provide, details of a bank account, including Paypal account, credit card or other account into which you wish to receive payments, you:
must ensure that you are, and remain, fully entitled to receive and use rewards,
(a) confirm that you wish to receive reward like rewards through the defined withdrawal method, and
(b) ensure that the details of your rewards request are, and continue to be, accurate. You should keep this information updated through your Account.
The legal owner of the email address used to sign up to the Site is deemed to be the account owner.
2.10 We make no promise that the App is appropriate or available for use in locations outside of the UK and US. If you choose to access the App from locations outside the UK and US, you acknowledge you do so at your own initiative and are responsible for compliance with local laws where they apply.
2.11 We try to make the App as accessible as possible. If you have any difficulties using the App, please contact us using the contact details at the top of this page.
2.12 As a condition of your use of the App, you agree to comply with our Acceptable Use Policy available at https://socialtip.io/acceptable-usage-policy and agree not to:
2.12.1 misuse or attack our App by knowingly introducing viruses, trojans, worms, logic bombs or any other material which is malicious or technologically harmful (such as by way of a denial-of-service attack), or
2.12.2 attempt to gain unauthorised access to our App, the server on which our App is stored or any server, computer or database connected to our App.
2.13 We may prevent or suspend your access to the App if you do not comply with these Terms or any applicable law.
3. Registration and password security
3.1 Use of the App requires social media, email and registration particularly in order to access restricted areas of the App.
3.2 We are not obliged to permit anyone to register with the App and we may refuse, terminate or suspend registration to anyone at any time.
3.3 You are responsible for making sure that your password and any other account details are kept secure and confidential.
3.4 If we have reason to believe there is likely to be a breach of security or misuse of the App through your account or the use of your password, we may notify you and require you to change your password, or we may suspend or terminate your account.
3.5 Any personal information you provide to us as part of the registration process will be processed in accordance with our Privacy Policy available at https://socialtip.io/privacy-policy
4. Earning rewards
4.1 All rewards you receive are paid by the Brand Partner via Social Tip. The payment will be made to Social Tip. The post status will be ‘Calculating’ for the first 72 hours while the rewards value is created. Then the value of the post is established and the status changes from ‘Calculating’ to ‘Rewarded’. It is at this point the cash is available in the user’s Social Tip account. There may be a requirement of a minimum amount the users need to accrue before rewards can be withdrawn as cash. Cash can be withdrawn by bank transfer of PayPal.
4.2 After you have completed the requirements and are eligible for rewards, you will be entitled to payouts.
4.3 A valid account must be in place. If your account is terminated or disabled for any reason then any rewards payable will be deemed to be forfeited.
4.4 If a user notifies Social Tip that a transaction has not been reported in your account as you anticipated (a ‘Claim’), Social Tip will use reasonable endeavors to investigate the Claim with the Brand Partner and subject always to Social Tip’s right they can cease investigations at any point at their discretion.
4.5 Social Tip reserves the right to reclaim or adjust any rewards payments in the event that any rewards have been paid to a user in error. This may include but not be limited to transactions where rewards are not genuinely due to you.
4.6 For the avoidance of doubt and notwithstanding any other provision contained in these terms and conditions, you agree and acknowledge that in all circumstances the payment of rewards to you is at our discretion and we may refuse to pay rewards to you for any reason.
5. Payment Partner
5.1 All payouts are subject to the terms of our payment partners. We use Plaid for identity verification and Revolut for processing payments securely. AWS and Google Cloud are utilized to provide infrastructure services and data security.
5.2 To be eligible for rewards or payment, users must:
5.2.1 Complete Know Your Customer (KYC) verification through Plaid, which involves providing valid identification, proof of address, and linking verified financial accounts.
5.2.2 We prioritise the confidentiality and security of personal and financial data. All verification and payment processes adhere to industry standards.
5.3 To be eligible for rewards payments, users are required to complete a Know Your Customer (KYC) verification process. This process is conducted through Plaid’s secure platform and may involve the following steps:
5.3.1 Submitting a valid government-issued identification document.
5.3.2 Providing proof of address, such as a utility bill or bank statement.
5.3.3 Supplying additional verification documents, as requested, to meet KYC compliance standards.
5.3.4 Linking verified financial accounts using Plaid’s secure identity and financial data platform.
5.4 Social Tip prioritises the security and confidentiality of your personal and financial data. Plaid’s platform is designed with state-of-the-art encryption to ensure that all account connections and verifications are carried out securely. By completing the KYC verification, you confirm your consent to use Plaid’s services for this purpose.
6. User Generated Content (UGC) Purchase Rights
6.1 Brand Partner Offers
6.1.1 Brand Partners may, through the Brand Portal, make offers to purchase UGC from Social Tip Users ("User").
6.1.2 The offer amount shall be determined and agreed upon by both parties.
6.2 Process
6.2.1 Social Tip shall facilitate all communications and transactions between Brand Partners and User.
6.2.2 Users must respond to purchase offers within 24 hours of receipt.
6.2.3 Users are not obligated to accept any purchase offer.
6.3 Rights Transfer
6.3.1 Upon acceptance of an offer and completion of payment:
(a) The User grants the Brand Partner a worldwide, perpetual, non-exclusive license to use the UGC.
(b) The User retains original ownership of the content.
(c) The specific usage rights shall be detailed in a separate rights agreement.
6.4 Platform Fee
6.4.1 Social Tip shall retain its standard platform fee (30% of each completed transaction) to cover operational costs.
7. Transaction fee policy
7.1 By proceeding with transactions on the platform, you acknowledge and agree to the application of this fee as part of the transaction process. For further details or inquiries, please contact our support team.
8. Infringing content
8.1 We will use reasonable efforts to:
8.1.1 delete accounts which are being used in an inappropriate manner or in breach of these Terms; and
8.1.2 identify and remove any content that is inappropriate, defamatory, infringes intellectual property rights or is otherwise in breach of our Acceptable Use Policy
8.1.3 when we are notified, but we cannot be responsible if you have failed to provide us with the relevant information.
8.2 If you believe that any content which is distributed or published by the App is inappropriate, defamatory or infringing on intellectual property rights, you should contact us immediately using the contact details at the top of this page.
9. Your privacy and personal information
9.1 Your privacy and personal information are important to us. Any personal information that you provide to us will be dealt with in line with our Privacy Policy available at https://socialtip.io/privacy-policy, which explains what personal information we collect from you, how and why we collect, store, use and share such information, your rights in relation to your personal information and how to contact us and supervisory authorities in the event you have a query or complaint about the use of your personal information.
10. Ownership, use and intellectual property rights
10.1 The intellectual property rights in the App and in any text, images, video, audio or other multimedia content, software or other information or material submitted to or accessible from the App (Content) are owned by us and our licensors.
10.2 We and our licensors reserve all our intellectual property rights (including, but not limited to, all copyright, trade marks, domain names, design rights, database rights, patents and all other intellectual property rights of any kind) whether registered or unregistered anywhere in the world. This means, for example, that we remain owners of them and are free to use them as we see fit.
10.3 Nothing in these Terms grants you any legal rights in the App or the Content other than as necessary for you to access it. You agree not to adjust, try to circumvent or delete any notices contained on the App or the Content (including any intellectual property notices) and in particular, in any digital rights or other security technology embedded or contained within the App or the Content.
10.4 Trade marks: SocialTip, Social Tip, word and figurative, are our trademarks and any brands listed on the apps are trade marks of their respective owners. Other trade marks and trade names may also be used on the App or in the Content. Use by you of any trade marks on the App or in the Content is strictly prohibited unless you have our prior written permission.
11. Software Application
11.1 Software is made available for you to download in order for the App to work better. You will be granted a limited, non-exclusive licence to use any such software, subject to you agreeing to the terms and conditions that apply to such software (sometimes known as an ‘end user licence agreement’ or ‘EULA’).
11.2 You will be made aware of any terms and conditions that apply to the software when you try to download it. If you do not accept such terms and conditions, you will not be able to download the software.
11.3 You should read any terms and conditions carefully. They may contain provisions that set out your legal rights (for example, under the Consumer Rights Act 2015), your legal responsibilities when using the software, the software provider’s legal responsibilities and any limitations on the software provider’s legal responsibilities to you.
11.4 Using the software in an unlawful way (such as reproducing or redistributing it in a way that breaches these Terms and any other terms and conditions that apply to it) is expressly prohibited and may result in civil and criminal penalties.
12. Social Media Data Collection
12.1 Our app interacts with your Social Networks primarily Instagram from Meta Platforms, Inc and TikTok from Tiktok Pte Ltd and depending on the availability of your Social Networks and the features and functionality you make available to us, which we do not control. If at any time your Social Networks stops making some or all of its features or functionality available to us, or available to us on reasonable terms as determined by Social Tip in its sole discretion, we may stop providing access to our services and we will not be liable to you or any third party for any such change.
12.2 You agree that Social Tip will obtain and will monitor your social network data through their APIs to ensure quality, improve the services and verify your compliance with the terms. The monitoring may include Social Tip recording how Users use the app, for Social Tips own purposes, including (a) to evaluate Users’ compliance with this Agreement, (b) to support and improve the app and develop its services and (c) to examine the post itself from the users and subsequently the social media metrics obtained from the posts.
13. Your Social Media Content
13.1 The App allows users to sync into their social media accounts. Users will then authorize Social Tip to review the relevant metrics mentioned in this Agreement from selecting the relevant posts they would like to receive rewards from.
13.2 You hereby expressly grant Social Tip a royalty-free, sublicensable, transferable, perpetual, irrevocable, nonexclusive, worldwide license to use, reproduce, modify, publish, list information regarding, all such authorised content from the Users.
13.3 Social Tip takes no responsibility and assumes no liability for any of the User’s content you have shared with us or any third party shares on or through the app. You shall be solely responsible for your content and the consequences of Sharing it on the app. You understand and agree that Social Tip shall not be liable for any damages you allege to incur as a result of or relating to any content you have shared with us.
14. Submitting information to the App
14.1 While we try to make sure that the App is secure, we do not actively monitor or check whether information supplied to us through the App is confidential, commercially sensitive or valuable.
14.2 Other than any personal information which will be dealt with in accordance with our Privacy Policy, we do not guarantee that information supplied to us through the App will be kept confidential and we may use it on an unrestricted and free-of-charge basis as we reasonably see fit.
15. Accuracy of information and availability of the App
15.1 We try to make sure that the App is accurate, up-to-date and free from bugs, but we cannot promise that it will be. Furthermore, we cannot promise that the App will be fit or suitable for any purpose. Any reliance that you may place on the information on the App is at your own risk.
15.2 We may suspend or terminate access or operation of the App at any time as we see fit.
15.3 Any Content is provided for your general information purposes only and to inform you about us and our products and news, features, services and other webApps that may be of interest, but has not been tailored to your specific requirements or circumstances. It does not constitute technical, financial or legal advice or any other type of advice and should not be relied on for any purposes. You should always use your own independent judgment when using our App and its Content.
15.4 While we try to make sure that the App is available for your use, we do not promise that the App will be available at all times or that your use of the App will be uninterrupted.
16. Hyperlinks and third party sites
16.1 The App may contain hyperlinks or references to third party advertising and websites other than the App. Any such hyperlinks or references are provided for your convenience only. We have no control over third party advertising or websites and accept no legal responsibility for any content, material or information contained in them. The display of any hyperlink and reference to any third party advertising or websites does not mean that we endorse that third party’s websites, products or services. Your use of a third party App may be governed by the terms and conditions of that third-party App and is at your own risk.
16.2 Our responsibility to you
16.3 If we breach these Terms or are negligent, we are liable to you for foreseeable loss or damage that you suffer as a result. By ‘foreseeable’ we mean that, at the time these Terms were formed, it was either clear that such loss or damage would occur or you and we both knew that it might reasonably occur, as a result of something we did (or failed to do).
16.4 We are not liable to you for any loss or damage that was not foreseeable, any loss or damage not caused by our breach or negligence, or any business loss or damage.
16.5 Nothing in these terms excludes or limits our liability for any death or personal injury caused by our negligence, liability for fraud or fraudulent misrepresentation, or any other liability that the law does not allow us to exclude or limit.
17 Events beyond our control
17.1 We are not liable to you if we fail to comply with these Terms because of circumstances beyond our reasonable control.
18. No third party rights
18.1 No one other than us or you has any right to enforce any of these Terms.
19. Variation
19.1 No changes to these Terms are valid or have any effect unless agreed by us in writing or made in accordance with this clause 19.
19.2 We reserve the right to vary these Terms from time to time. Our updated Terms will be displayed on the App and by continuing to use and access the App following such changes, you agree to be bound by any variation made by us. It is your responsibility to check these Terms from time to time to verify such variations.
20. Complaints
20.1 We will try to resolve any disputes with you quickly and efficiently. If you are unhappy with us, please contact us as soon as possible using the contact details set out at the top of this page.
20.2 If a dispute cannot be resolved using our complaint handling procedure or you are unhappy with the outcome, you may want to use alternative dispute resolution (ADR). ADR is a process for resolving disputes between you and us that does not involve going to court.
20.3 You can submit your dispute to ADR Group by going to
https://www.adrgroup.co.uk/DisputeResolution/small-claims-mediation-claims-under-15k#content
ADR Group is the ADR provider we use and is approved by the government to provide ADR services.
20.4 If you do not wish to use ADR, you can still bring court proceedings.
20.5 The laws of England and Wales apply to these Terms, although if you are resident elsewhere you will retain the benefit of any mandatory protections given to you by the laws of that country.
20.6 Any disputes will be subject to the non-exclusive jurisdiction of the courts of England and Wales. This means that you can choose whether to bring a claim in the courts of England and Wales or in the courts of another part of the UK in which you live.
21. Termination of your account
21.1 You can cancel your membership at any time. You can cancel your membership simply by clicking the appropriate link within your account settings and following instructions. If you prefer, you can email us at hello@socialtip.io, and we can provide assistance.
21.2 In the event of fraudulent, abusive or other activity we determine to be unfair, we reserve the right to terminate your account.
21.3 Please note that accounts may be disabled if they are deemed at our discretion to be dormant.
